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FIBEROPTIC COMMUNITY

FAQ

SHOWINGS:

If you are interested in viewing an available apartment, we will need to schedule with the current resident.  Showings are usually offered on Saturdays as we do not wish to disturb the resident too often.  If you’d like to schedule a showing, please email us and we will set something up.


RENTAL RATES, AVAILABILITY,  and LEASE TERMS:

All rental rates, lease terms, and availability are found on our website under the FLOOR PLANS AND PRICING tab. Availability is reported in real time and there is no other availability to offer than what is shown on the website. We offer 6 month to 12 month intial leases only and do not offer month to month initial tenancies. Unfortunately, we are not able to provide future availability as we do not know when a current resident may give notice.  

APPLICATION PROCESS: 

Once your available apartment has been viewed and you would like to move forward, please submit an online application by navigating to the FLOOR PLANS AND PRICING tab, selecting the desired floor plan and choosing "View Details", and then selecting "Pricing" for the desired apartment. This brings up the pricing for the various lease terms. From here, select  "Apply Now" under the desired lease term.  There is a 24-48 hour time period for applications to be screened once all the required information is provided and the screening fee is paid. 

Our screening policy can be found here.

HOLDING DEPOSITS and LEASE AGREEMENTS:                                        

Once an application has been approved, a Holding Deposit payment will be automatically charged and an Agreement will be sent to you to sign. This will hold the selected apartment for you until the agreed upon date. Once occupancy commences, the Holding Deposit converts to the Security Deposit. The Holding Deposit is refundable only if the apartment will not be ready for occupancy by the agreed upon date.  In order to commence occupancy, you will be required to sign Landlord's Rental Agreement, which will be generated one week prior to your move in date.

PAYMENT METHODS:
Application, Deposit and Move-In Fee payments must be paid by certified funds which include credit card, debit card, or cashier’s check. We do not accept personal checks or money orders for move-in charges.

Monthly Rent payments are made through the secure Resident Portal via electronic bank transfer (ACH), debit card, or credit card. There is no fee for an electronic bank transfer (ACH). A monthly recurring Auto-Payment may be set up.

FIBER OPTIC INTERNET:

The entire complex is wired with the 1Gig fiber optic internet and is delivered to each apartment. The monthly flat fee for this service is only $40.00 and will be automatically posted to the resident ledger to be paid along with the monthly rent. There is no need to initiate service as this will be done automatically upon move-in. There is no option to opt out of this service.

UTILITIES:

Residents pay for electricity, fiber optic internet service, water, and sewer. Electricity service is to be arranged directly with PG&E. Sub-metered water use and sewer are billed through YES Energy Management and the monthly charge will be automatically posted to the resident ledger to be paid along with the monthly rent. There is no need to initiate service as this will be done automatically upon move-in.

PET POLICY:

Cats are allowed with a $250.00 pet deposit.  We are not able to accomodate dogs at this time. 

PARKING:

Off-street unassigned parking spaces are provided.  We allow one vehicle per bedroom.  Any extra vehicles are to be parked on the street.

Optional garages, when available, are $75.00 per month and are used for vehicle parking.

GENERAL NOTES:

Roundhouse Place is a smoke-free community.