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FIBEROPTIC COMMUNITY

Utilities

ELECTRIC SERVICE
Electric service is provided by PG&E.  Residents must initiate electric service directly with PG&E prior to moving in at 1-800-743-5000 or www.pge.com. The service start date must be the same date as your lease start date. PG&E will bill you monthly via postal mail or electronically and will provide instructions to create an online account for bill payment. If you are concerned about power outages, consider subscribing to PG&Es notification service.

FIBER OPTIC INTERNET SERVICE
Fiber optic internet service is provided by Digital West.  Your Internet connection is ready and waiting for you upon move-in and there is no need to initiate internet service. Connection can be made with a Wi-Fi Router. Your monthly internet access fee of $40.00 will be automatically posted to your resident portal account on the first of each month. One-time or recurring payments for this service can be set up through your Resident Portal to be paid with your rent. There is no option to opt out of this service. 


WATER AND SEWER SERVICEWater and sewer service are provided by the City of San Luis Obispo.  Each apartment is equipped with a water sub-meter and an interior display reader for easy monitoring.  Monthly billing is provided by YES Energy Management. Monthly charges are posted directly to resident accounts by YES by the 20th of each month for the previous months usage and these charges become payable with the next monthly rent payment. Invoices are made readily available via the Resident Portal. There is no need to initiate water and sewer service as this will be done automatically by YES upon move-in.

Please note there is no gas service in the apartments.

LOCAL CABLE/SATELLITE PROVIDERS
For cable/satellite service, contact a provider directly for plans and pricing
Charter Communications - http://www.charter.com/
Direct TV - http://www.dishnetdirect.com/packages.html
DISH Networks - http://www.dishnetdirect.com/packages.html.